St. Luke’s is here to help.
We are constantly adjusting and adapting as our access to personal protective equipment, critical health care supplies, and a healthy workforce fluctuates.
Practices change as our understanding of the virus evolves; our team continually evaluates and incorporates the latest science and clinical care guidelines.
We carefully monitor ongoing COVID-19 inpatient and surge activity levels within our hospitals.
All day, every day, we are watching the availability of medical, surgical and ICU beds for all patients.
Click each question below for its answer:
These symptoms alone are not a predictor of COVID-19. Check the Centers for Disease Control (CDC) guidelines to assess risk.
If you develop symptoms of COVID-19, including fever, cough, shortness of breath, gastrointestinal distress, muscle pain, headache, sore throat, new loss of taste/smell or repeated shaking with chills, and are concerned you may have risk factors for coronavirus, the team at St. Luke's can help. Please use our self-triage tool in myChart first; it will help you determine what to do next. If you don’t have a myChart account, you can create one online here. You may also call our COVID-19 hotline for instructions or assistance at 208-381-9500.
Please visit an emergency department if you need treatment for severe symptoms.
COVID-19 tests will be provided to anyone who is screened and meets criteria based on their symptoms and/or exposure. Our team is available to screen you to determine if testing is needed. St. Luke's will bill your insurance company, however, you will not have an out of pocket or co-payment. If you do not have insurance, St. Luke's will not bill you for the test, and you will not be required to prove a need for financial assistance.
If you develop symptoms of respiratory illness and are concerned you may have risk factors for COVID-19, please check your symptoms using our self-triage tool in myChart or call St. Luke's triage hotline at 208-381-9500. Clinic staff will be able to complete a risk assessment over the phone and provide guidance on next steps, which may include arranging testing if needed.
Please visit an emergency department if you need treatment for severe symptoms. Learn more about severe symptoms.
Providers should coordinate with their local Emergency Department or hospital if a patient has severe symptoms.
St. Luke’s mandates universal masking for patients, visitors, vendors and staff in all patient care facilities, regardless of vaccination status. A procedural mask will be provided to patients, visitors, and vendors entering a patient care facility and will be required in all patient care environments, as well as all common areas such as hallways, lobbies, waiting rooms, elevators, etc. Cloth face coverings will only be permitted in patient care facilities when they are covered by a procedural mask. St. Luke's will provide procedural masks, if needed.We recommend following current guidance from the CDC. The CDC continues to study the spread and effects of the novel coronavirus across the United States. Recent studies indicate that a significant portion of individuals with COVID-19 lack symptoms and that even those who eventually develop symptoms can transmit the virus to others before showing symptoms. Based on this new evidence, the CDC recommends wearing cloth face coverings in public settings where other social distancing measures are difficult to maintain (e.g., grocery stores and pharmacies) especially in areas of significant community-based transmission. It is important to note that masks should be used as a secondary defense, after social distancing and proper hand washing.
Review the science behind masking effectiveness here.
We realize there are varying practices, but the health care setting is unique. We have a responsibility to provide the safest possible environment to all our patients, visitors and staff. COVID-19 is highly contagious. It spreads quickly and can be dangerous. To protect you, other patients, visitors and staff, masks are required at all St. Luke’s patient care facilities.
Yes, there are COVID-19 vaccines available. Learn more about COVID vaccines.
Not unless the family member tests positive for COVID-19. You should monitor yourself for development of any symptoms and if they develop, you should use the myChart self-triage tool or contact the St. Luke's triage hotline at 208-381-9500 to complete a risk assessment screening. At this time, the 14-day isolation is only required after travel to a CDC high-risk area or exposure to a known or suspected COVID-19 patient.