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For the latest coronavirus care instructions and resources, please call our COVID-19 hotline at 208-381-9500. Find additional information and resources here and learn more about how we're working to keep you healthy and safe.

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ALERT
If you have an urgent medical emergency that could be life-threatening, call 911 now.

Need Assistance?

We're here to help, whether you need assistance finding a provider, have questions about your bill, or want to provide feedback on your experience as a patient at St. Luke's.

  • Choose a Location

    • For general questions about facilities, clinics, or providers, call us in:
  • Mailing Address

    • St. Luke's Health System
      190 E. Bannock Street
      Boise, ID 83712
  • Billing

    • We're happy to answer questions about your bill.

      Call (208) 706-2333 or 1-800-342-3432
  • Provide Feedback About Your Patient Visit

    • Your feedback is important to us. We encourage you to share observations, voice concerns and compliments, express complaints, or recommend changes during or after your experience as a patient or family member at St. Luke's.

      Contact Patient and Family Relations

How Do I Request a Hard Copy of My Medical Record?

We Require a Written Request

You must submit a written request to obtain a hard copy of your St. Luke's medical record. We may charge you a reasonable cost-based fee for providing the records.

Email Us

We also welcome you to email us for information about your bill, or to provide us with feedback about your experience as a patient or family member of a patient at St. Luke's.

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