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Telehealth Services and Virtual Care

In collaboration with regional health care providers, St. Luke's provides virtual care, also known as telehealth or telemedicine technology, to connect patients and health care professionals in different physical locations. Currently, St. Luke's offers two-way audio-visual encounters to enable remote patient management, virtual acute care, and virtual ambulatory care services, allowing us to extend high quality healthcare services to a broader region and improve health outcomes. Our telehealth and virtual care services include:

  • Remote patient management - virtual daily patient assessment, intervention, and care management in the patient’s home using St. Luke’s provided technology and care teams
  • Virtual acute care services - virtual monitoring of hospitalized patients that supplements in-person care to ensure comprehensive, specialized expertise at the bedside
  • Virtual ambulatory care services - virtual appointments for outpatient primary and specialty care 

We also operate a Virtual Care Center, a high-tech care hub where centralized medical teams use telehealth technology with a human touch to care for patients around-the-clock – when and where they need us. 

For more information about virtual care at St. Luke's, please
email us.

Highlights & Resources

  • Blog Post

    New St. Luke's telehealth roles allow collaboration to admit patients efficiently

  • Blog Post

    St. Luke’s continues to expand virtual emergency department services

  • Blog Post

    St. Luke’s telehealth expands, innovates during COVID era

  • Blog Post

    St. Luke’s rolls out tools for patients and families to stay informed

Remote Patient Management

  • Primary Care

    Chronic disease management and collaborative care planning that empowers patients, reduces ED utilization and hospital readmission.

  • Transition of Care

    Transitional support for adult medical patients discharged from the hospital promotes safe and early discharge, enables rapid intervention if needed, and reduces hospital readmission.

  • COVID Transition of Care

    Transitional support for COVID patients discharged from the hospital allows for early assessment and intervention, if needed, as fragile patients recover.

  • Home Care

    Monitoring and support for patients enrolled in St. Luke’s Home Health programs.

Virtual Acute Care Services (Inpatient) and Emergency Department

  • Virtual Hospital

    Physicians, nurses, and social workers are often able to evaluate a patient's condition remotely, providing additional support to bedside care staff.

  • TeleICU

    24/7 data and video monitoring to support critical patients across the health system; provides immediate access to critical care nurses and intensivists for bedside support, escalation, and patient changes.

  • Teleneurology

    This emergent neurology support in rural locations allows for faster intervention during time-sensitive stroke situations when “boots on the ground” assets are not available.

  • Transfer Center

    Enables efficient coordination of patient movement, provider-to-provider consults, and collaboration with transport teams and community assets; acts as the “front door” to St. Luke's for outside organizations.

Virtual Ambulatory Care Services (Outpatient)

  • Clinic-to-Clinic Telehealth

    Pre-scheduled outpatient specialty physician services provided to remote clinics for patients who require or prefer in-clinic care.

  • MyChart Video Visits

    Direct provider-to-patient scheduled video visits providing convenient clinic visits to patients in their place of residence.

  • On-Demand Virtual Care

    St. Luke's offers on-demand virtual care services seven days a week from 8 a.m. to 8 p.m.