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Conditions and treatments for spine and brain problems can cause many changes to your body. Knowing which symptoms are normal and which aren't can be confusing. When you need to talk with your St. Luke's neurosurgeon, nurse practitioner, or physician's assistant, please follow these general guidelines:
Call your physician immediately or go to the emergency department if you experience any of the following:
When you call the clinic about your medical needs, for medication refills, or for test results, the information will be forwarded to a nurse. The nurse will call you back for more details. Please be sure to provide accurate phone number(s) for us to return your call, and consider limiting the use of your telephone so we can get back to you promptly.
This process can be lengthy. The nurse will prioritize calls based on their urgency and severity. We know your medical issues are of great importance and we do all we can to respond quickly. At times, non-urgent requests may be handled later in the day if more serious issues arise. We appreciate your patience and understanding.
A St. Luke's neurosurgery doctor is always available for emergency care. Please reserve after-hours calls for urgent needs. If you haven't received a return call from the doctor within 30 minutes, please phone again.
You take care of others, so take care of yourself. Let us be your partner in health, whether you're recovering from an injury, checking in for your annual exam, or enjoying an online class.
Because when you take care of yourself, everyone around you benefits.